Customer Service

Outstanding recap from Rev on NRN's 2024 report.

Restaurant365's State of the Restaurant Industry Survey shows labor & sales challenges as 2025's top challenges.

We tackle today’s biggest challenges head-on!

As a book aficionado I loved putting this together -- Twenty absolutely solid book recommendations from a stellar collection of restaurant industry pros.

A great reminder and feature piece on all the hard-work that goes on in the restaurant industry to make holiday meals special for families all over the country and world.

We talk with Alex from Slang.ai about how voice-powered AI technology can help revolutionize your restaurant’s guest experience.

Join Denise Tran of Bun Mee as she shares her inspiring journey of bringing bánh mì to the mainstream and launching a national franchise.

Join David Shove-Brown from //3877 as he explores restaurant design, creating unique dining experiences that blend architecture, branding, and hospitality.

Learn how a People-First Culture drives success in the restaurant industry with insights from entrepreneur Michel Falcon in this engaging podcast episode.

It’s time for restaurants to solve their labor challenges, increase margins and be re-inspired to transform their business. Don't miss this...

Shep shares a list of short tips that will help your restaurant deliver amazing customer service.

Gold, silver & platinum are buried in the recognition treasure chest. Roger tells you how to dole it out...