Customer Service

We talk with Alex from Slang.ai about how voice-powered AI technology can help revolutionize your restaurant’s guest experience.

Join Denise Tran of Bun Mee as she shares her inspiring journey of bringing bánh mì to the mainstream and launching a national franchise.

Join David Shove-Brown from //3877 as he explores restaurant design, creating unique dining experiences that blend architecture, branding, and hospitality.

Learn how a People-First Culture drives success in the restaurant industry with insights from entrepreneur Michel Falcon in this engaging podcast episode.

It’s time for restaurants to solve their labor challenges, increase margins and be re-inspired to transform their business. Don't miss this...

Shep shares a list of short tips that will help your restaurant deliver amazing customer service.

Gold, silver & platinum are buried in the recognition treasure chest. Roger tells you how to dole it out...

The struggle to find quality staff is ongoing and serving customers with true hospitality remains our biggest challenge.

A restaurant is not simply shaped by the food it serves but also by the efficiency of the team behind it.

Learn essential restaurant customer service tips with Darren Denington on improving guest experiences, boosting satisfaction, and driving repeat visits.

Gigantic missed opportunity here! Are your servers just order takers? Don't make this mistake...

Shep shares the characteristics of folks that can help your restaurant get to amazing.