Seminars & Webinars

Book Cover Getting to the Heart of Hospitality

In this exclusive interview Jaime talks in-depth with customer service consultant, speaker and trainer Micah Solomon about his new book, The Heart of Hospitality.

From techniques to stories from key hospitality experts around the world, Micah shares tons of great tips about improving restaurant customer service.

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Public Content Getting More Kids & Families in Your Restaurant

Oct 22, 2024

Here's a quick 3.5 minutes on attracting more kids and families into your restaurant to help drive sales & profits.

families

Member Content WEBINAR: The 5 Step Restaurant Success Formula

Sep 24, 2024

It’s time for restaurants to solve their labor challenges, increase margins and be re-inspired to transform their business. Don't miss this...

owner

Public Content Providing Great Restaurant Customer Service With Darren Denington (Ep 218)

Aug 26, 2024

Learn essential restaurant customer service tips with Darren Denington on improving guest experiences, boosting satisfaction, and driving repeat visits.

podcast

Member Content Webinar: Top 8 Mistakes Restaurants are Making

Jun 13, 2024

Learn how to compete against shrinking margins and other operating challenges.

webinar

Member Content WEBINAR: Marketing that Drives New & Repeat Business

Mar 26, 2024

Join Jaime & Roger for an in-depth 75+ minute restaurant marketing session.

owner

Public Content Transforming Restaurant Managers Into Leaders With Jason Brooks (Ep 209)

Mar 13, 2024

Jason Brooks shares insights from his book Every Leader Needs Followers.

Jason Brooks

Public Content Trends, Challenges & Opportunities: With Tony Smith of Restaurant 365 (Ep 208)

Mar 6, 2024

Jaime & Tony discuss the state of the restaurant industry.

Restaurant 365

Public Content 8 Things to Say to Your Restaurant Staff (Ep 19)

Feb 15, 2024

Jaime and Roger cover 8 key things to help your staff deliver better service and increase sales & profits.

waiter

Member Content WEBINAR: Maximize Your Restaurant’s Opportunities, Sales & Profits in 2024

Dec 14, 2023

Critical content to get your team prepped for a great 2024!

webinar

Public Content Effective Strategies For Maximizing Restaurant Profits (Ep 203)

Nov 27, 2023

Tom tackles a variety of operational topics to improve profits.

podcast

Public Content The Surprise Way To Drive Sales & Profits At Your Restaurant (Ep 201)

Oct 30, 2023

Great stuff with Zack from Ovation!

Zack Oates

Public Content Why Management Systems Are Crucial for Restaurant Success With Darren Denington & Alison Anne (Ep 200)

Oct 23, 2023

Key insights & tips around the importance of implementing effective management systems in restaurants.

podcast
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