Contrary to popular belief there is still great talent in the marketplace and many candidates that have a terrific work ethic. You just need to find them and give them a better offer than your competitor.
Jeff hits on three service pitfalls that often occur with gen-y staff. Chances are these potential snafus are happening in your restaurant. Here's advice for dealing with each.
An awesome menu, killer chefs, trendy décor, and the perfect lighting only get you so far. Paul shares six tips for making sure your staff delivers on the promise.
You're probably doing several things that are costing your restaurant business. This is a must list to review to ensure you're not turning off your customers.